ClearSlide Blog
The Latest Product Updates & Thought Leadership
At ClearSlide, we DELIGHT OUR CUSTOMERS.
It’s not uncommon for a company to put its customers first — a company would be hard pressed to stay in business without them.
Satisfying customers plays a tangible role in keeping the lights on and the payroll rolling. With the help of social networks and review platforms, clients can effortlessly make known which products and services are best. People rely on sources like G2 Crowd and Tech Validate when they decide which companies to patronize. Collectively, customers serve as the reason companies reach for the lofty goals articulated in mission statements — they motivate a company’s highest purpose of perfecting its products and services. Customer satisfaction is key.
At ClearSlide, we take customer satisfaction to a higher level: Delight.
We don’t just want our customers to be content. We don’t just want ClearSlide to work. We want customers to get a little giddy when they use our product, and for ClearSlide to work so well they stop and say, “this is delightful!”
Customer delight is the focal point of everything we do. Living this value doesn’t only benefit the customer. It motivates everybody who works at ClearSlide. Aiming for customer delight fuels our sense of purpose and inspires us to collaborate effectively and to think outside the box.
To ensure we are delighting our users, ClearSlide has created several forums for collecting feedback from customers, including a Customer Advisory Board. The Customer Advisory Board is made up of well-adopted users and meets on a regular basis with senior ClearSlide leaders to advise us on how we can make our platform even more powerful. We take their advice to heart and use their feedback in our product development process.
Nothing makes the team at ClearSlide happier than hearing from customers who are delighted to use our product – and their ideas for improvement. Hearing how we helped solve their peskiest pain points, reigned in never-ending sales cycles, or getting direct customer feedback that can feed into an immediate product release… well it’s just delightful!
We recently celebrated our ION release, which provides a more modern, next-generation sales system for managing opportunities, teams, and individual reps based on real-time customer engagement data. Sign up for a demo and experience the delight for yourself!